We offer fully custom-made, handcrafted products.
Once an order is confirmed and production is completed, returns are not accepted. Thank you for your understanding.
Before shipping, we carefully package each item and take photos as proof of its condition.
If any damage occurs during transit, we will assist you in submitting a compensation claim with the shipping provider.
Each character’s mask, makeup, and hair is meticulously crafted by hand.
Due to the nature of handmade work, minor imperfections may occur.
If you are sensitive to such details, please consider your purchase carefully.
For any questions — including customization requests, mask progress, order updates, or shipping inquiries — feel free to contact us anytime at:
📧 yecling@gmail.com